All ideas

Currently we can add an email to only one user. It would be better to have the ability to add the same email for multiple users. And specially when we're sending those requests through transactional mailing platform like Mandrill/sendgrid.

Would be better if we could minimize the hours/days in updating CNAM process

Hello, My company uses a service that only utilizes email and SMS to push notifications. I would like to be able to assign a generic phone number to an RC Team so we can get a notification in said team. Unfortunately, the E-Mail option would just ...

Allow user to delete all call in call log outgoing and incoming

this feature would be useful in allowing us the ability to go back and listen to these calls and assess the quality of input and coaching being done through the whispers and barges.

Most of our departments have centralized call routing in place, where calls come inbound into a central Call Queue, and we are broken up into multiple Company Sites based on physical / e911 location. If a user puts a call on Park and the timeout t...

I suggest that you enable call logs to be retrieved indefinitely into the past as I believe many users are like us - businesses who don't usually need to retrieve call logs except under unusual circumstances (like in our case, an IRS audit!). I ne...

Have the same features as the meetings dashboard and can see usage of RCV rooms.