Customer Ideas Portal

I would love to have the ability to transfer my Ring Central texts to my phone when I'm out of the office

Admin portal ability to change the subject line for fax to email. And the ability to change it per location, or organizational-wide. If possible to allow the change to be made in the user's RingCentral app, that would be ideal.

My French client would like to dial 4 digits with the area code : For example, he wants to call 3436, he will dial +33 3436. Or adding this number to an extension within the account, and allow the call with this extension.

I would like to share the Dashboard with my team, but I need the Dashboard to be locked. Some agents work from home and others focus on widgets that I do not wish them to see as they focus on the wrong metrics. It is disappointing I cannot stop my...

it's more convenient and efficient if we have the ability to paste image in ED instead of saving and uploading the file to attach.

We should offer a SIP integration to Parlance as a bill on behalf of service. https://www.parlancecorp.com/parlance-is-a-nuance-speechattendant-replacement/

I'd like to know if there is a link I can access directly to easily find the contact history of a client. This would be a huge support for our workflow.For example: app.ringcentral.com/contact/8183368339 would ideally show the texting history, cal...

I would like the ability to set a global default ring count for an existing phone and/or configure the existing phone ring count via a template. We use Teams direct routing so each time we create a new user extension via AutoProvisioning, one of t...

It would be nice to set alerts that could notify a group or user via e-mail when, for example, you reach ten licenses remaining on the account or when there are only five unassigned extensions remaining. Generally, any of the different areas of th...

Currently, when someone calls into the Office (ie extension 1) and they are then transferred to a user at a different extension, the recording of the whole conversation is kept in the Office line. We request that once a transfer is made, there is ...