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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 7576 of 7576

Notification alert when a certain number or number series becomes available

Notification alert when a certain number or number series becomes available There are times that a specific number series or area code is not available to add to the RingCentral system. Hope there's a way to tag a certain number's availability and...
Maribel Lopez 8 months ago in RingCentral Admin Portal 0 Under review

Ability to change or remove automatic SMS response

My team works in the digital healthcare field and we do a lot of telephonic outreach to engage patients in our program. When we send SMS messages and a patient replies "Stop" they receive an automatic response stating that future texts from this n...
Katherine Russell over 1 year ago in RingCentral Phone 0 Under review

Allow Visibility to see which templates are assigned to a user

As you cannot currently see what templates have been applied to a user you cannot see which settings are currently being managed for that user by template. This should be similar to the roles where you can see which one is applied
Laura Anderson almost 3 years ago in RingCentral Admin Portal 1 Under review

Change the background colour of the wallboards

Is it possible to have the ability to change the backgound colour of wallboards to something other than white?
Guest almost 3 years ago in RingCentral Analytics 0 Future consideration

I use my phone for personal and business. It would be nice to have it more separated. Where I can set a different ring tone and keep my contact separated. For example keep my personal contact off of ring central but I can add my customers on.

No description provided
Guest almost 5 years ago in RingCentral Web/Desktop App 0 Under review

Add an editable title to pinned posts

When a post is pinned to a conversation, what the pinned side-tab shows is the first few words from the pinned post. But unfortunately, those first few words generally don't identify what is in the pinned post -- e.g. it might start with "I though...
Genevieve Riverin about 2 years ago in RingCentral Web/Desktop App 2 Under review

Wake Up Call Digital Receptionist

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.
Guest almost 3 years ago in RingCentral Phone 0 Under review

Android Auto Answer Calls

I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.
Guest almost 3 years ago in RingCentral Mobile App 0 Under review

Schedule a Webinar on Someone's Behalf

An RC webinar licence-holder should be able to schedule a webinar on someone else's behalf, allowing them to start and end the webinar without the licence-holder being present.
Fanny St Hilaire about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Login Hour Report

If we could have a Login hour report feature Per User available, that could help us focus on Indiviudal productivity and focus on under performing users.
Gaurav George over 1 year ago in RingCentral Admin Portal 0 Under review