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Update Contacts when changing a user's name and details

My call logs are confusing because we have changed user's names as employees come and go. The only way to update the names on the call log is to change them in the contacts, but that's only for me. Currently I have to update the user's name a deta...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Reoccurring meeting with different password/pin

We would like to setup a reoccurring weekly meeting starting at the same time each week with a different password/pin each week if possible opposed to current setup which sets same password for each reoccurring meeting.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Ability to disable built in feature of video movement

3 of us were on a video chat. we were all off mute. when someone speaks their video picture highlights in blue and becomes a bit bigger. we want to turn off that feature so that the video pictures remain static. We were getting sick with the const...
Michelle Pandolfi about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Remove restrictions and improve Bulk Cost Code update template

Please relax restrictions for the Bulk update Cost Code template. It's nearly useless because you cant even perform Vlookups in excel to help in filtering data and make bulk changes I also recommend unlocking the excel filters and deleting rows th...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Diagnostic Tool within the admin portal that determines misconfigurations on the current set up of the system

It would have been better if there is a diagnostic tool within the online account that would determine mis-configurations on the customer's current setup to proactively identify issues.
Denice Abbey Dizon about 2 years ago in RingCentral Admin Portal 0 Under review

HeyMarket App Integration

HeyMarket App Integration. Personalized Business Text Messaging Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyon...
Guest about 2 years ago in RingCentral Integrations 2 Under review

develop an indicator in the text fields to acknowledge if an smsm/mms text was sent successfully

We are a Pharmacy and send many texts that are time critical to our patients. If we get a # that is not sms enabled (older folks/landlines) it can impact their health. Currently we cannot determine if the patient received the communication.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

caller ID for local numbers

We are allowed to set and change only the company caller ID, but we have different local numbers for different departments, so we want to set different caller IDs for each local number.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Have the RingCentral virtual background feature be compatible with surface pro 7+.

Allow computers with i5 processors be allowed to use the RingCentral virtual background feature.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Connect with Hawksoft

When a caller calls, automatically pull up the caller data in hawksoft, similar to how the salesforce works.
Guest about 2 years ago in RingCentral Phone 1 Under review