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RingCentral Classic Install / Uninstall

As RingCentral Classic updates have occurred, they have continued to create a new file, rather than removing the outdated version. Provide an uninstall tool to remove all / select legacy versions
Jonathan M Farley over 2 years ago in RingCentral Web/Desktop App 2 Under review

RC Meetings Launching Browser / Ads

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to launching the installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the brows...
Jonathan M Farley over 2 years ago in RingCentral Meetings & Webinar 1 Under review

Data that shows time and date of call refusals in Analytics, Performance report

Currently in the Performance Reports in Analytics, only the "# Refused" report is available. Instead, there should also be a report that shows the specific date and time of when calls are being refused in Analytics for Performance report. This wil...
Hannah Tieu almost 3 years ago in RingCentral Analytics 7 Under review

Custom Ringtone for Plug-In

Hi, it would be greatly appreciated if you were able to customize a ringtone for the plug-in like you can for the app version. The ringtone assigned is a bit obnoxious and distracting when you are fielding a rate of call-ins as a team. Thanks!
Guest almost 3 years ago in RingCentral Phone 1 Under review

-No password disabled option when scheduling a meeting via Gsuite

please add an option to disable password when scheduling a meeting via Gsuite.
John Ramirez almost 3 years ago in RingCentral Integrations 0 Under review

Change URL on invitation to a webinar Via Social Media

Change URL on invitation to a webinar Via social Media such as FACEBOOK, INSTAGRAM and TWITTER,
Guest almost 3 years ago in RingCentral Meetings & Webinar 1 Under review

Ability to save RC meeting recordings to external storage

It would be nice to be able to save recordings of meetings outside of RingCentral like you have the ability to do with the RC archiver beta app where you can save users call recordings and settings externally. We pay for the RC storage but once it...
Danielle Howes almost 3 years ago in RingCentral Meetings & Webinar 0 Under review

Call Log Filter By Time

Is it possible to add the option of filtering calls by time. This will be helpful for our users to narrow down their search through a smaller pool of calls in the logs. Currently they have to go over multiple pages to find the details for a partic...
Manraj Gill almost 3 years ago in RingCentral Admin Portal 1 Under review

Park feature that everyone can see

If you park a customer using the park button then anyone in the business can see that there is a customer to be picked up. Anyone can answer it. Not the same as a hold button where only the person who selected hold could answer. Multiple park exte...
Guest almost 3 years ago in RingCentral Phone 0 Under review

Allow code wrapper without closing tag

In Classic RC, you could use [code] and everything after it would be monospaced. In New RC, it only works when you have the closing [/code] tag. This would be fine, except that for orgs where users are split between Classic and New users, the form...
Rick Case x567 (PT) almost 3 years ago in RingCentral Web/Desktop App 1 Under review