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Support on wireless headset

Support on wireless headset
Guest almost 2 years ago in RingCentral Mobile App 2 Already exists

Allow faxing via the RingCentral Phone app for message-only extensions

The RingCentral Phone app will allow login via a message-only extension, but there is no functionality there. Being able to send faxes would be incredibly useful. Especially if your only option to send a fax is using the print driver (only availab...
Sal Hernandez almost 2 years ago in RingCentral Phone 0 Under review

Addition Fields for "profile"

We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other...
NIc Natale almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Global ring count for Existing Phone

I would like the ability to set a global default ring count for an existing phone and/or configure the existing phone ring count via a template. We use Teams direct routing so each time we create a new user extension via AutoProvisioning, one of t...
Thomas Howell 12 months ago in RingCentral Admin Portal 0 Under review

Alerting/Notifications from the RingCentral Admin Portal

It would be nice to set alerts that could notify a group or user via e-mail when, for example, you reach ten licenses remaining on the account or when there are only five unassigned extensions remaining. Generally, any of the different areas of th...
Thomas Howell 12 months ago in RingCentral Admin Portal 0 Under review

Archiver seperation of call recordings for phone transfers.

Currently, when someone calls into the Office (ie extension 1) and they are then transferred to a user at a different extension, the recording of the whole conversation is kept in the Office line. We request that once a transfer is made, there is ...
ISDA Office 12 months ago in RingCentral Phone 0 Under review

Agency Bloc

Connect my CRM ( Agency Bloc) with ring central
Guest almost 2 years ago in RingCentral Integrations 1 Under review

Deleting texts via the RC outlook addon

When using the RC outlook plugin and receiving texts (messages) it is not possible to delete the texts via the RC outlook addon. Although, opening the RC phone app and deleting the texts (messages) works… but only sort of. After deleting the texts...
Allan Tong almost 2 years ago in RingCentral Integrations 0 Under review

Pull Job Title and Department fields from Active Directory

When we assign users to a number there are fields for Job Title and department. We have been filling this out when setting up new users but have realised that this is causing data duplication. Is there a way we can get these fields pulled from the...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow intercom to be used with presence - will allow intercom to work without entering extension number

For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we on...
Guest almost 2 years ago in RingCentral Phone 1 Under review