All ideas

If I use the computer app, I want to see where the call is coming from, what extension it is coming through. For example, on my phone app there is an small circle with an i in the middle that I can click on and it says To: 864-772-3410 (me) for ex...

I noticed when you disable a user, it automatically removed them from every group chat/team they were assigned to. I think it would be great for an employee/user we disable to retains the teams/group chat they were assign to. Example: Employee A l...

The user list export only includes Cost Center name today. It would be helpful to include the Billing Details from the cost center in that report.

'Call handling', setup in the portal, is used for our call forwarding functionality. As such, when a user has PA number's added for call forwarding, they appear under the 'flip' menu when on a call, unfortunately, it doesn't work for flip.

Using the RingCentral scheduler Add in, it always auto populate the meeting details in the body and the default "schedule for" is assigned to the same extension where email is connected. It would be a great idea, just like the old RCM app, to sele...

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.

If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.

Our workflow requires simultaneous ringing for our offices so any available rep can pick up the incoming calls. Currently, the only way to do this is with a ring group designating the main lines for the offices as the extension. When the calls are...

I need to be able to train agency staff on the use of RC app and troubleshoot as problems arise. It is very challenging now, due to the fact that when you share your screen when in an RC app meeting you are unable to actually share the RC app itse...