All ideas

If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.

Our workflow requires simultaneous ringing for our offices so any available rep can pick up the incoming calls. Currently, the only way to do this is with a ring group designating the main lines for the offices as the extension. When the calls are...

I need to be able to train agency staff on the use of RC app and troubleshoot as problems arise. It is very challenging now, due to the fact that when you share your screen when in an RC app meeting you are unable to actually share the RC app itse...

Contact list sorted where numbers come before letters.

Assigned numbers to IVR should show as company number instead of direct when using Google Chrome Extension.

It would be great to get separate recording of speaker view from presenter view.

Please allow a Voicemail PIN number to contain repeating or sequential digits. It is easier to remember a PIN number if that is 4 digits only or if it is repeating numbers like 17777 or 1666.

In the admin portal on our number we can decide if we accept "call and fax", "call only" of "fax only". Should be cool the include text message so we can enable or disable text message from some number (like our master number)

We have highly credentialed employees that want their credentials to appear in their screen name when in RC meetings with clients. Right now they have to add their credentials to their screen name for every single meeting. If they could permanentl...

At my instutition all software on computers is centrally managed, including peroidic updates. However the RC Macintosh package performs auto-updates, routinely prompting users for their password to become Administrator. Many of our users do not ev...