Skip to Main Content

All ideas

Showing 4761

Select Whom to schedule a meeting before meeting details will populate

Using the RingCentral scheduler Add in, it always auto populate the meeting details in the body and the default "schedule for" is assigned to the same extension where email is connected. It would be a great idea, just like the old RCM app, to sele...
Guest about 2 years ago in RingCentral Integrations 0 Under review

Call integration with TekMetric

Thousands of auto repair shops use TekMetric (client billing software) AND RingCentral. To integrate the two programs would be so very helpful!!
Guest about 2 years ago in RingCentral Admin Portal 2 Under review

Customer would like to be able to Bulk Change IVR hours of operations, etc. settings for 500+ stores in RC Office.

Large Restaurant chain would like to have the option to bulk change the hours of operations, time of day, store hours, etc. in the RC Office IVR menu/settings.
Victor Rey about 2 years ago in RingCentral Admin Portal 0 Under review

Salesforce integration call pop up screen to appear even when salesforce is minimised.

If a call comes through on salesforce but you are not working from that screen maybe you have another tab open you can not see that there is a call coming through. Therefore to add a pop up screen for all calls.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Allow call queues to work with members that have both a main extension and a hot desk phone

Our workflow requires simultaneous ringing for our offices so any available rep can pick up the incoming calls. Currently, the only way to do this is with a ring group designating the main lines for the offices as the extension. When the calls are...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Able to share RC App via screen share while in an RC app video

I need to be able to train agency staff on the use of RC app and troubleshoot as problems arise. It is very challenging now, due to the fact that when you share your screen when in an RC app meeting you are unable to actually share the RC app itse...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Contact list sorted where numbers come before letters

Contact list sorted where numbers come before letters.
Guest over 2 years ago in RingCentral Mobile App 0 Under review

In google chrome extension caller ID

Assigned numbers to IVR should show as company number instead of direct when using Google Chrome Extension.
Guest over 2 years ago in RingCentral Integrations 0 Under review

Separate recordings of speaker and presentation

It would be great to get separate recording of speaker view from presenter view.
Guest over 2 years ago in RingCentral Video 0 Under review

Please allow a Voicemail PIN number to contain repeating or sequential digits

Please allow a Voicemail PIN number to contain repeating or sequential digits. It is easier to remember a PIN number if that is 4 digits only or if it is repeating numbers like 17777 or 1666.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review