All ideas

There is no way to convert a meeting recording file if you close the conversion progress bar during the initial conversion when you close a meeting. That means the meeting you just recorded is lost, even though the data is sitting on your hard dri...

Woould allow calling functionality to the CRM.

requesting for google chrome integration for the RC app web version in terms of templates.

We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.

It's very aggravating not having a quick shortcut on the left sidebar area to access "Messages", and/or being unable to set my startup landing page to our Team Chat group. This would definitely benefit the app and it's users; not having to navigat...

Ring Central Message automatically uses characters such as * and _ as a pseudo-commands to format the characters inbetween them. It also allows the (now standard) use for control characters (ctrl-b, ctrl-u, ctrl-i) for formatting. Further, the for...

Contacts should be able to be tagged with a category - such as Customer, Vendor, Employee, etc. much like Google Contacts and countless others do to allow us more flexibility in exporting, syncing and searching through the contacts.

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.

What radio stations etc do when they have a call-in show is, "open the lines" be that 1, 4, 10, etc. A call screener picks up the call gets the person's name and question and adds it to the "green room" were the host can see the callers on hold. W...

I would love to see Aux codes added as an option for agents. This would be so beneficial to document queue adherence, as well as hold accountable for breaks, lunch, meetings, etc.