All ideas

Our sales team would like the ability to have multiple agents and managers listen to the same active call at the same time for training purposes.

We have Google Contacts synchronized on the app with all information. When we send fax using the same app, it does not auto-populate the recipient information (like first and last name, company and business phone etc..) in the cover page.

I cannot receive phone calls with this system for 2 factor login authentication. If this isn't resolved I'm going to have to go back to the landline. Every bank is now requiring 2 factor as well as many other website logins. Please support this ap...

We have about 10 numbers we like to monitor. Would be good to receive one report instead of multiple. Or not have to filter a larger report.

For managers this report will be helpful in dealing with daily voicemails for reps/users. Monitors who has read or unread their voicemail inbox.

Option to give call log access to only users thata re part of certain call queue

Have an option to close the case in My Case Portal

Can we please have a way for the app, if resized, to maintain the size instead of resizing all the time when you toggle between functions. Thanks.

Private chat among team members creates unnecessary conversations not pertaining to work-related content. A reduction in this can help increase productivity and help support a team environment.

We would like to have an option to choose to show only the upcoming meetings we scheduled as a host like with RC Meeting.