All ideas

I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.

If I want to share analytics I have to take screen shots. I would like to be able to download the data to share.

It would be beneficial for a Filter on LOB Analytics to filter recordings in or out of a call log.

Adoption & Usage reporting only works for "User" phones. We would like to pull the same data from limited/common area phones as we perform monthly metrics.

I tyhiunk we save system managers time in setting the system up

This would be great for managers of call queues to get an idea of how many calls to expect in the coming week on certain days, or certain holidays for example

It would be helpful to be able to breakdown total calls between repeat callers and first-time callers in order to better determine conversion rate of new callers to sales.

Having the option to track week to date calls allows us to see how we're tracking over the course of the week.

OPTIMANTRA