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Provide log report for SMS texts

Daily, weekly and monthly logs of all SMS sent by agents and who they are sent to is required for proper auditing and in order to avoid unwanted activities. Would like to print out SMS text messages. It would be nice to have a way to access the te...
over 2 years ago in RingCentral Analytics 23 Future consideration

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
over 2 years ago in RingCentral Web/Desktop App 12 Future consideration

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 2 years ago in RingCentral Web/Desktop App 111 Future consideration

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 2 years ago in RingCentral Phone 40 Future consideration

Allow personalized ringtones for mobile phone

Can you please make it possible to choose personal ringtone for calls on the mobile app? The options you have are bad and not one even sounds like a telephone. This is a simple feature available on pretty much every other app. I want to be able to...
Guest over 2 years ago in  1 Future consideration

Reminder For Groups

A post that comes into a group at a given day or time to remind the group of something.
Guest over 4 years ago in RingCentral Web/Desktop App 1 Future consideration