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Poly CCX 400 and CCX 700: Digit Map Timeout

A default timeout value is 3 seconds. It is not enough time for users to transfer a call.
Tomo Nakanishi about 1 year ago in Hardware 0 Under review

Integrate with Salespype CRM

Woould allow calling functionality to the CRM.
Scott Magoon about 1 year ago in RingCentral Integrations 0 Under review

google chrome extension integrated with RC app web version

requesting for google chrome integration for the RC app web version in terms of templates.
John Ramirez about 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow for custom Dial by Name greeting.

We have a professionally recorded dial by name greeting. Says the same thing but using the same voice we use for our auto attendant and on-hold recordings.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

"Add to Left Sidebar" Shortcuts & "Set Landing Page to..."

It's very aggravating not having a quick shortcut on the left sidebar area to access "Messages", and/or being unable to set my startup landing page to our Team Chat group. This would definitely benefit the app and it's users; not having to navigat...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

AUX CODES

I would love to see Aux codes added as an option for agents. This would be so beneficial to document queue adherence, as well as hold accountable for breaks, lunch, meetings, etc.
Guest about 2 years ago in RingCentral Analytics 0 Future consideration

Pipedrive CRM Integration

I would like to use RingCentral Video through my Pipedrive CRM. They integrate with Teams and Zoom.
Guest about 2 years ago in RingCentral Integrations 1 Under review

Ability to disable single-character formatting

Ring Central Message automatically uses characters such as * and _ as a pseudo-commands to format the characters inbetween them. It also allows the (now standard) use for control characters (ctrl-b, ctrl-u, ctrl-i) for formatting. Further, the for...
Carl Sopchak about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add contact categories or tags so that contacts can be identified and filtered

Contacts should be able to be tagged with a category - such as Customer, Vendor, Employee, etc. much like Google Contacts and countless others do to allow us more flexibility in exporting, syncing and searching through the contacts.
Kevin Koziol about 1 year ago in RingCentral Phone 0 Under review

GSM call indication

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.
Helmut Walkner about 1 year ago in RingCentral Web/Desktop App 0 Under review