Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 7576 of 7576

Poly E550 Expansion Module Limitiations

I have a bunch of Poly E550 phones I bought from Ring Central and I purchased the Poly Expansion module as well. Unfortnately, the expansion module doesn't really work because you can only add up to 48 total lines through Ring Central, although th...
The Doan Law Firm 9 months ago in Hardware 0 Under review

Ability to see CQ's and IVR's attached CQ's - in reverse

Currently, you are able to click on an IVR and see what CQ's or other IVR's are attached to it and drill down from there. Currently if I locate a CQ and want to see (in reverse) other CQ or IVR's attached to it. This way we can easily click an IVR...
Torey Bennett 9 months ago in RingCentral Admin Portal 0 Under review

Add functionality for other headsets

My company uses a wide variety of headsets, some USB, some Bluetooth. Each headset has various buttons for volume control, answer/hang-up, etc. Why don't these work with the Ring Central app? Why do Only Plantronics and Jabra headsets work? Every ...
Gaege Rivera - 1603 9 months ago in RingCentral Web/Desktop App 0 Under review

Add ability to migrate account from single-level to multi-level IVR without losing account configuration

Currently, if attempting to migrate a RingCentral Office account from Single-Level to Multi-Level IVR admins receive a warning that much of their call routing and overall system configuration will be removed and must be reconfigured. It would be v...
Robert Brenner 9 months ago in RingCentral Admin Portal 0 Under review

Business Hours for SMS

We would like to have the ability to route incoming text messages outside of business hours. During business hours, text messages are routed correctly. I would like to define a different routing for text messages outside of business hours.
Ryan Ramat 9 months ago in RingCentral Admin Portal 0 Under review

Company name integration with RC dialer

Currently, in the RC app (desktop and remote), when integrated with contacts in Outlook, an individual name can be entered and the associated phone number will popup. However, if a company name is entered (and the Outlook contact for the company c...
David Seserman over 1 year ago in RingCentral Phone 0 Under review

Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers

Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers
Glen Harvey over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the ability to create a chat team that automatically includes all users

It would be great if there was a way to create a chat team that automatically included all users in an org. Similar to how the default team chat works, but for newly created channels. Currently you have to manually add every member to a team, then...
Brad Edmundson over 1 year ago in RingCentral Web/Desktop App 0 Under review

how do i see who had desktop app and who has mobile app

i want to know who is desktop/laptop and who is mobile phone
Gary Blease over 1 year ago in RingCentral Mobile App 0 Under review

Music on hold radio

We are a restaurant, and we recently switched over to ringcentral. We used to have with our old provider a "music on hold" which would play the music from our radio when we would place a customer on hold. The preloaded sounds are not that great, a...
Guest almost 3 years ago in RingCentral Phone 1 Under review