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Table Widget - add call length filters per column to allow different call length stats in the same table

We would like to show the following for users: Total Calls Total Calls over X minutes Total Calls under X Minutes With several different variations. It would be really helpful to have these in one table with each KPI as a column
Guest about 1 year ago in RingCentral Analytics 1 Planned

Provide Callers options to select the type of music they would like to hear.

N/A
Etzer Dolce about 1 year ago in Developer Platform and APIs 0 Under review

Add "Ring to RC Mobile App" to RingOut

Add the option to Ring Out RIngCentral Mobile App to the Ringout options. We have users who wish to use the mobile app but need to click to dial on their PC. Their PC cannot carry sound. Being able to set the RingOut to Point to their mobile app w...
Zach DiFonzo about 1 year ago in RingCentral Mobile App 0 Under review

Auto provision phone number from Azure AD City attribute

Would love to have Azure AD auto provisioning be able to assign a phone number in the area code that corresponds with one of these attributes: addresses[type eq "work"].locality String addresses[type eq "work"].postalCode String addresses[type eq ...
iPower Support about 1 year ago in RingCentral Admin Portal 0 Under review

Add custom call length to performance reports

This is useful because it lets us filter calls by specific time. Sometimes we want to know if a call was missed because we let it rang too much or because they hung up before we had a chance to answer the call. Sometimes, because of our business m...
Leonel Aviles about 1 year ago in RingCentral Analytics 0 Under review

Hide Emails of Users

We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which woul...
Matt Gerchow about 1 year ago in RingCentral Mobile App 2 Under review

Allow 2 people to be on the same phone call

For training purposes, allow 2 people to use two different phones or desktop applications to be on the same phone call. Much like how a split training headset would work
Kelly Brownson about 2 years ago in RingCentral Phone 1 Already exists

Adding Immersive View

It would be very helpful to add "Immersive View" to the Ring Central platform (similar to what zoom has done: https://blog.zoom.us/introducing-zoom-immersive-view/?utm_source=social&utm_medium=organic-social&utm_campaign=). This will be es...
Guest about 2 years ago in RingCentral Meetings & Webinar / RingCentral Video 0 Under review

Better default IVR voice

add a better default IVR voice that can speak more smoothly, naturally, and doesn't rush everything it says
Cory Barnes about 2 years ago in RingCentral Admin Portal 0 Under review

Cheaper license for phone use only

Add a cheaper license type for digital lines assigned to a phone (not a user) Allow it to use intercom/paging and be part of a queue, but won't need meeting support or eFax This makes sense in offices where phones are shared but hotdesking isn't a...
Cory Barnes about 2 years ago in RingCentral Web/Desktop App 0 Under review