All ideas

We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.

In call queue, call handling and members : The lists of users is displayed randomly and there is no filtering option or logic as to how the names are listed. Alphabetically by name would be beneficial.

If admin wants to disable the user from changing the login password, there is no option provided to disable\block the user from changing the login password. It will good if that option will be provided. In our company admin will maintain all the p...

A report that an Admin can run to see how many users have installed the RC or the Desktop app

The is a HUD feature on the RC phone application however this feature is not available on the RC app. Would be extremely useful to our practice to have this feature enabled. We are being told we can no longer use the phone application and must use...

As of the moment, the feature you are referring to is not yet available for report for viewing # of times a queue number was used. Actually, this is a great idea to submit a Feature Request to our Product Enhancement Team to make a consideration a...

Ability to delete user extension even if the activate directory is active on the account

Hi, Currently SLO is not supported by RingCentral, as per the article below. https://support.ringcentral.com/article/6748.html We would like to formally request that SLO is implemented to mitigate the risk of unauthorised account usage. We have ha...

When I have to explain to management why there was a Ring Central outage or issue, it's helpful to refer to the status updates on your service status page. When you engineers post a "resolved" update, then remove all the statuses for the issue 5 m...

WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX