All ideas

i would like to show the number of pages per fax sent and received under call log

We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.

RC includes coversheets, one that says Confidential, but this DOES NOT fulfill HIPAA requirements. Also, the new RC app does not allow Custom Coversheet uploads which technically makes RC fax NOT HIPAA compliant unless you type a PHI statement wit...

Rather than the user having to follow a series of steps, create a one-click option to do the uninstall of RC Meetings and do the install of RC Video in one sweep.

Average wait time for callers in a given queue.

I handle more than one business on RC. I currently have multiple numbers set up with different greetings for each number (under custom rules), that reflects the business they are calling. These numbers all ring to my cell but when I pick up I have...

prompt to put pin before dialing out

This would be useful so if I need to look at another feature, I can do that while listening to a voicemail. Right now, I played the voicemail and it stopped when I moved away from the phone tab

I would like to be able to add rows for Users and IVRs. Some of my IVR options transfer to other IVR menus while some options transfer directly to Users. This functionality would allow me to better assess the efficiency of my IVRs by comparing tra...

Privacy. Nobody else really needs to know who the CEO is on the phone with.