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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 7576 of 7576

Visual Voicemail on Deskphone

Coming over from Mitel and having the ability to see which voicemails are which on a screen would be very helpful to my users. Mitel had Visual Voicemail where I could see who the message was from and select that message instead of checking them all.
Travis Hill about 2 years ago in Hardware 1 Under review

LOB Analytics-include more rows per page, allow for longer heights, and give option for breakdowns in trend widget

It would be useful is for the new LOB Analytics if we could make a table widget include more results per page and make widgets height more than 4. For example if we want to make a total leaderboard of a team of 48 people, the current option would ...
Alexander Wade about 2 years ago in RingCentral Analytics 0 Under review

Use RingOut without touching your desk phone

We'd like to have the option to use the desktop app in conjunction with a desk phone like this: When dialing out (from the computer/app): 1) click an extension or click or dial a number. 2) your desk phone (e.g. J139) would go "off hook" on speake...
Craig Rhinehart about 2 years ago in Hardware 2 Under review

Allow admins to reset passwords and send to users when they forget passwords.

Users have a hard time remembering passwords. From all other admin portals I can send a password reset to the user. I would like to be able to do the same things from Ring Central. I don't need to manage their password.
Joshua Hagan about 2 years ago in RingCentral Admin Portal 0 Under review

Transfer Ownership of meetings when a user is disabled

When someone leaves the company, and is ultimately disabled or deleted from RC, we find ourselves with an issue when it comes to Meetings. The ownership of the meeting seemingly dies with the user, and then the meeting has to be deleted and recrea...
Shaun Heckman about 2 years ago in RingCentral Meetings & Webinar 0 Under review

calendar for holidays

It would be great if you had a holiday calendar tied to the IVR. This way it would prompt you on what you want to do for those days, or bad weather days.
Makesha Bailey about 2 years ago in RingCentral Admin Portal 2 Under review

Need to separate the permission for profile picture and messaging

Currently, the ability for a user to edit their profile picture is tied to the permission setting to hide the messaging tab. This should be two separate things.
Billy Creasy about 2 years ago in RingCentral Web/Desktop App 1 Under review

SMS Retention

Please expand the retention of text messages and calls between sales reps and customers to one year please
Dispatching Department about 2 years ago in RingCentral Phone 4 Under review

We need and Alarm for Ring Calls. Simple easy settings to alert 10 min till finish with a 2 min warning.

Everyone will benefit by an alarm clock to alert to end of meeting time.
Jamie Harris about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Cost Centre added to Unassigned Extentions

The ability to see which cost centres each licence is assigned to in the unassigned Extensions list. This will enable support to select a licence bought for each cost centre more easily. Currently, we have to go to Billing Items, find an unassigne...
Jess Vale about 2 years ago in RingCentral Admin Portal 0 Under review