All ideas

If you want to use Microsoft outlook (not outlook 365), the scheduler keeps defaulting to "meeting info" . This happens in particular, when you do not have Outlook 365 or Google calendar conduit/mangaged calendar intergated. This causes for a bad ...

I'm listening to the /account/~/extension/~/message-store/instant?type=SMS webhook events, to obtain inbound text messages per extension. I have ALL extensions on my account coming into one endpoint. It'd also follow a 'standard' thats close to th...

When trying to change my call handling from going only to my mobile app to going only to my soft phone, the entry for my mobile phone starts at the top and then gets switched out for my soft phone after I toggle off the mobile app. It's annoying t...

Presently, the only option is to save and send to agent. It would be helpful to be able to just save to record data or also save and send to manager/supervisor.

My colleagues receive my emails, meaning they are able to see the texts that RingCentral forwards to my email (in case I'm unavailable or out of the office). The problem with this, is that they only show the person's phone number, and not the cont...

We have multiple sites under our account and would like the users to see their site/branches' name in the RingCentral app. Right now, if you edit the company name under the app, it changes it for everyone on the account.

Ability to view the total amount of evaluations completed based on the date range entered in Performance Monitoring.

There is no easy way to mass deploy the RC app easily while also having it auto update. This is a very basic feature that every installer should have. Allowing a silent install would be beneficial to those who script their deployments out and for ...

A report that shows how many new users were added to the account in a specified time period, as well as which site each user was added to would be helpful. Right now, you have to comb through the Billing Menu and the Audit Trail to get the informa...

Club Ready is POS and CRM for many fitness brands. Other texting platforms integrate