Skip to Main Content

All ideas

Showing 6983 of 6983

the country number by blind transfers should be shown at the receiver phone

experiencing the "different country number showing at recipient end when transferring call by blind tranfers only
Guest about 2 years ago in RingCentral Phone 0 Under review

Need DNIS changes added to the Audit Log

Please add DNIS changes to the audit log so we can see when a DNIS was changed, by whom, and what the change was.
Guest about 2 years ago in RingCentral Engage Voice 0 Under review

Missed Caller Banner Notification

There needs to be a feature that a missed call can show as a banner notification like text message does.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Transfer Call to Queue Voicemail Directly

We would love to see the ability to transfer an active call to a specific queue voicemail box where they can then leave a message.
Jessica Esperson about 2 years ago in RingCentral Phone 0 Under review

Set login option for agents (Admin)

Admin would like to request an option to set the agent login option and remove all of the others in the RC app. They would like to disable the options that are not used by their company. "Is there anyway to disable the other login options of our R...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

All block numbers should be displayed in the Service Web.

I would like all blocked numbers should be displayed on Service Web so that we don't ned to submit a Whitelisting form everytime thier is a blocked number
Stephen Hofmann about 2 years ago in RingCentral Admin Portal 0 Under review

Add Active Hosts Meetings Reports in RingCentral Video

With RingCentral Meetings there is Active Host Meetings Reports but there in RingCentral Video which we Migrated into, we can't find anything like that so it will be a great idea to add it on your next updates
Guest about 2 years ago in RingCentral Video 0 Under review

Show Status in Dial pad

When I am searching for another user in the Dial pad it currently just brings them up and all i can do is click the name to call. It would be nice if we could see the status, so if the person is already on the phone or offline we know before initi...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Ring Central needs to do a better job of parsing URLs

Attached I have a text chat with 4 URLs in it. For some reason RC is only parsing one of them as a URL. The rest behave as plain text. Position in the message doesn't seem to matter either, if the .org URL is in the middle of a message it will sti...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Admins need to be able to disable auto-answer

This is possible in Engage but not in standard platform per support. I have numerous issues with agents walking away from their desks leaving auto-answer on and cannot disable the option as an admin nor see who is violating my request to keep AA t...
Guest about 2 years ago in RingCentral Admin Portal 1 Under review