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Allow SETTINGS Options to DELETE/DEACTIVATE User Account!

Please READ carefully as the issue is not what you might think, nor simple. Currently there’s a Developer GLITCH in RC App where if a User creates an account using "company email" not through the Admin Portal, NO ONE including Admin and the User c...
Guest about 2 years ago in Developer Platform and APIs 1 Under review

Extract SMS

I am assisting our Legal team with information for a case. One of our users has messages we need to extract, taking screenshots is not practical. Is this something you or someone at Ring Central can help with?
Guest about 2 years ago in RingCentral Video 0 Under review

Option to have Call Que Ring Softphone but Not Mobile

Many of our call que members cover inbound company calls in which it's not their primary company function on their softphones but uninstall the mobile app because it rings both, so this feature would allow them to cover call ques and still receive...
Ron Lichtsinn about 2 years ago in RingCentral Web/Desktop App 0 Under review

Increasing file size limit for file uploads when submitting a support ticket

File size limit is currently 2mb per any individual file. When requesting debug logs for a specific issue, most system logs are over 2mb by default. Please up the limit to possibly 3mb - 4mb, this should account for most any system log that may ne...
Guest about 2 years ago in RingCentral Engage Voice 0 Under review

Live Queue Monitoring Option

This will help in checking associates status and calls waiting if any.
Guest about 2 years ago in RingCentral Analytics 1 Future consideration

Paging System Activate on After Hours call to grab Employees Attention

We have an Employee line that can be called by employees to inform Managers of their absence if they will not be in. This line rings a single phone that often goes unnoticed by our night shift due to loud machinery. We would like to be able to hav...
Zach Hite about 2 years ago in RingCentral Admin Portal 3 Already exists

Dedicated Fax button on sidebar, so can go from adding contact to sending a fax without extra clicks

Once you add a contact, you need to click fax on the sidebar to be able to generate a new fax. There should be a + on the sidebar to be able to fax from any of the sidebar options
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Yes/no emoji

Emoji are cool but a simple yes/no in professionnal context will help to confirm or answer quickly a question. It could also be used as informal survey.
Mélanie Tremblay about 2 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral.exe invoking Powershell

Why does RingCentral.exe invoke powershell. You do know that this is considered malicious activity by next generation endpoint protection.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

software to recover crashed recordings/files

When the app crashes during a recorded meeitng there needs to be software to recover those crashed recorded files you currently do not have this feature
Guest about 2 years ago in RingCentral Video 1 Under review