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Team Admin or Team Leader mentions?

Feb. 2 from Louise: Have you considered giving the option for Team Admin or Team Leader mentions? Example of what this feature would look like: In this room, I can alert everyone by @-mentioning Team. But maybe I don't want to get the attention of...
Irene Yam over 2 years ago in RingCentral Web/Desktop App 1 Under review

SMS text messaging symbols need to be redesigned

On Windows the RC app needs to make it easier to text (not messaging) to an outside phone. As it is right now, you have to click on Phone symbol on the left and hit + symbol at top right and hit "Send new text", or go to the + symbol first. Either...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Text confirmation for 2FA/MFA - Multifactor Authentication

Due to high pfishing and maliscious attacks with email, we would like to be able to receive MFA authentication via SMA/Text messaging like other major apps. It is much faster, and easier to accomodate if you are already on a phone call, or dont ha...
Jeff Holmes almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Remove "You're the only person here" message

Whenever I connect to a video call in my RingCentral App I get a green message that says "You're the only person here. Click "invite" below to add more people" Sometimes I don't want to invite anyone, and I just want to record a short in-person me...
Brian Hines almost 2 years ago in RingCentral Video 3 Under review

Transcription of meeting chat box

Gain access to in-meeting chat box even after the meeting is closed
Rafael Umali over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Completely anonymous compliance lines

Right now Admins can still see who calls all lines, the ability to designate a line completely anonymous would be benficial.
Damian Marinaccio over 2 years ago in RingCentral Admin Portal 0 Under review

Please Add The Conference button back into the outlook plugin

The company that I am with uses this button to start conference calls with.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Disable Email-to-Fax service for all users

We would like to be able to disable the Email-to-Fax service for all users at a central point. Also it would be good to be able to have a option to enable/disable whether a user is allowed to send faxes.
Joachim Klar almost 2 years ago in RingCentral Admin Portal 0 Under review

Voicemail and Voicemail Redirect Reports in Analytics

In the Live Reports, there should be a report for # of voicemail. In the Performance Reports, there should be a KPI for VM Redirects. That way, the redirects VMs can be compared side-by-side with the actual voicemails so users and admins can easil...
Hannah Tieu over 2 years ago in RingCentral Admin Portal 0 Under review

Salesforce Integration Screen Pop Override

It would be great if we could default a specific Salesforce object to be set as the screen pop source. For example, even if multiple Contacts are found to match the inbound phone number but only one Account matches, the integration would pop to th...
Brandon Pitts almost 2 years ago in RingCentral Integrations 0 Under review