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Ability to trace external customer meeting join actions

It would be beneficial if a support technician could provide a "trace" of a meeting attendee's actions. For example if we were to be able to provide the called from number and the bridge number that was dialed, could RingCentral tell us what meeti...
John Nickell over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Shopify contact details into RingCentral

Now in the era of e-commerce and considering the Shopify platform popularity increasing, would be great to have an integration (direct or Zapier) where when a new order in Shopify comes in (and it does have a phone number), to sync those details w...
Guest over 2 years ago in RingCentral Integrations 0 Future consideration

Ability to delegate permission to manage a specific group(s)

It would be nice to be able to give an individual or a role the ability to manage specific group(s), not all of a type of group. For example, give a manager the ability to manage their own Call Monitoring group for who is in the Users that can mon...
Guest over 2 years ago in RingCentral Phone 0 Under review

Download Multiple Faxes

It would be beneficial for most of the users in RingCentral.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Duplicate polls

Can you provide a function where we can duplicate polls for different meetings? Currently, I have to recreate the same polls for different meetings. It is very time consuming and tedious.
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review

More Zapier Actions

I would benefit from being able to automatically add a ringcentral contact once a contact is created on my CRM (Lawcus) or Google. Right now both the actions and triggers on Zapier are quite limited.
Ashling Soares over 2 years ago in RingCentral Integrations 0 Future consideration

GoPro Webcam compatibility for RingCentral Meetings

Requesting RingCentral meetings to offer compatibility with goPro webcam software. Currently RingCentral meetings does not recognize the webcam. More info on the software and setup here.
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Under review

To have or allow a different VM mailbox on one extension with multiple numbers.

To have or allow a different VM mailbox on one extension with multiple numbers.
Guest over 2 years ago in RingCentral Phone 0 Future consideration

Add ability to remove "How was your meeting experience" survey when a meeting ends

It is an annoyance. The only option is to turn it off for 24 hours.
John Wright over 2 years ago in RingCentral Meetings & Webinar 1 Will not implement

Tracking Texts as a KPI

For staffing purposes, it would be very helpful if we could measure text messaging - including the timing and frequency of texts - as we do with phone calls.
Guest over 2 years ago in RingCentral Analytics 0 Future consideration