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level IVR/enabling the dial by extension option

can we add option for zip code while using multi Level IVR or adding the option to enable dial by extension on multi level ivr
John Ramirez over 2 years ago in RingCentral Admin Portal 1 Under review

Japanese mobile phone numbers

As we might know, it is easier to take contact with people through a Japanese mobile phone number rather than a landline number. Therefore, I propose (as long as it is legally possible) that we implement the use of Japanese mobile phone numbers in...
Côme Lemargue 11 months ago in RingCentral Phone 0 Under review

Switch timezone

Can I switch timezone so I can adjust with local time on Analytics
Kimi Sun 11 months ago in RingCentral Analytics 0 Under review

Google Assistant

For our very large remote based sales and technician employees, having RingCentral work with Google Assistant would provide us with much more adoption in RingCentral across our organization. At this time, Google Assistant will not place calls via ...
Chris Redmond Ext 1147 over 2 years ago in RingCentral Web/Desktop App 1 Under review

Allow Admins to see Hidden Users in the RC App

As admins, we would like to be able to call and message all users without having to go into the Admin portal to look up their direct line and/or email if they are hidden. It would be helpful for hidden users to remain hidden from everyone except f...
Gabriela Ramirez 11 months ago in RingCentral Web/Desktop App 0 Under review

Specific Ringcentral saved contacts "Texts" gets forwarded to team/group under Ringcentral "messages"

I believe there must be a process where we can select few contacts whose content/data which we get over "texts" need to be forwarded among team members in a group of selective people. This way the contact need not to be harassed, if the other is r...
Arpit Marwaha 11 months ago in RingCentral Web/Desktop App 0 Under review


It would be great if we can use snapcam during meetings
Amara Abrina | Recruitment Specialist MON -FRI: 6PM-3AM (MNL TIME) 11 months ago in RingCentral Meetings & Webinar 0 Under review

Show Where Email is assigned if trying to Add Email to an Extension

Currently, if you attempt to add an email as a fax sender, and that email is assigned to another extension, there is no way, other than to manually check every extension to find that email address. This is daunting when you cannot export all exten...
Donnie Brewer 11 months ago in RingCentral Admin Portal 0 Under review

WordPress Plugin Chatbox to link to our current RingCentral Users

Can a WordPress plugin be created? This plugin would allow our visitors on our site to directly chat with our RingCentral users. Similar to RChee.
Raymond Romero almost 2 years ago in RingCentral Mobile App 0 Under review

stop letting the live reports time out

No description provided
Guest almost 2 years ago in RingCentral Analytics 0 Future consideration