Customer Ideas Portal

Centralized inbox for SMS for all extensions so that all users have a centralized sms messaging inbox

A button to stop the recording is currently available on the delisted RingCentral Phone app. This feature should also be available on the unified new RingCentral app as this is beneficial for callers that request to mask or stop the recording duri...

You should definitely have this option. Sometimes a quick thumbs up or an emoji is the fastest and best way to answer a text.

How in the (digital) world is oit not possible to see the caller ID of an incoming call, when already engaged on the phone. We could see that with our old analog Panasonic phones from the 80's, and I'm told out that RingCentral does not offer that...

It would be a great idea if we could personalize the user status when on a call using RingCentral for Microsoft Teams. At the moment when the user is on a call, it is showing "Busy" and it would be great if we could change it to "On a Call"

I ncrease account of callers in the queue from 25 callers to 50 callers.

We are looking to be able to mass delete custom rule that have been built out in our RingCentral system. We have nearly 400 Custom Rules that we set to have our clients calls routed to their specific Customer Service Reps, and we want to be able t...

Wants to have RC manual translated to Japanese how to setting up an account in RC, its would help Japanese member who wants to start a business with ring central.

Would be nice if users that are part of the contact center product would be able to just use their normal ring central client for contact center instead of having a separate app. Seems that integrating the max client into the main ringcentral app ...

Currently experiencing issue with authenticating myself on Bank of America and Quick Books. Requesting for a feature where there are no limitation when it comes to receiving SMS.