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Blind Copy Email Invites

Some of the providers in the agency I work with need to be able to send emails without all recipients seeing those email addresses. This protects the identity of clients involved in sensitive matters. Is there a way to do that? Or can a blind copy...
Guest almost 3 years ago in RingCentral Meetings & Webinar 2 Future consideration

Edit "guest" profiles in RC app

I'm trying to edit a "guest" profile in app.ringcentral.com. When logged in, I click on the contacts tab and select a guest contact. Their info comes up - but no option to edit the info. I would like to add a phone number to their guest profile.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Add ability to whitelist extensions when block all calls is enabled

When block all calls is turned on for an extension currently you are only able to add area codes and DIDs to the whitelist. This becomes an issue when the same CID is used for all devices, as allowing the CID would enable all devices to call the b...
Guest almost 3 years ago in RingCentral Phone 1 Future consideration

Admin portal, make departement drop down menu searchable or in alphabetical order

Department drop down menu when creating a new call queue is not searchable and is not in alphabetical order.
Richard Scott almost 3 years ago in RingCentral Phone 0 Future consideration

Callers can press a key in auto receptionist and be sent a text.

This is a great feature that I have tried while calling other businesses. Their system answers the phone and will say "press 1 and we will text you a link to our online ordering" it could also be used for "press 2 and we will text you a link for e...
Guest almost 3 years ago in RingCentral Phone 0 Future consideration

Thryv Integration

It's a small business platform i believe will be a good asset to merge with ringcentral for better business use compatibility.
Guest almost 3 years ago in RingCentral Integrations 3 Future consideration

Enable Annotation for Host but Disable for Participants - RC Meetings

Currently the Annotation for RC Meetings is a collaborative tool, where if enabled, it gives everyone access to it. However, there should also be another option for Annotation where it can be enabled for the host but disabled for participants. Thi...
Hannah Tieu almost 3 years ago in RingCentral Meetings & Webinar 0 Future consideration

Allow RCM Reporting on "RCV Accounts"

Since our account was moved over to RCV (even though we requested it NOT) it appears as though we cannot access the RCM reports function at all.
Lee Pullen about 3 years ago in RingCentral Video 1 Future consideration

Remove the ability for callers to select any extension when calling in.

No description provided
Guest about 3 years ago in RingCentral Contact Center 0 Future consideration

Being able to hear the phone ringing via CyberData Paging Amplifier and speaker system.

I implemented a system for a customer that would like to be able to hear his phones ring over a CyberData Paging Amplifier and speaker system. Currently, this is not a feature of the RingCentral system.
Guest about 3 years ago in RingCentral Phone 0 Future consideration