All ideas

We would love to be able to send automated appointment reminders to our patients via text. Perhaps we could upload our appointment lists daily, and RingCentral could send the reminder texts on our behalf?

Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central Ap...

We'd like to have the option to make individual Activity Codes visible or invisible to different access levels. For example, we currently have separate out-of-office Activity Codes for approved time off and unapproved time off. When agents are vie...

You should not have to keep the app up AND YOUR PHONE SCREEN ON for 10 hours a day in order for you to continue to show as Available during working hours. Who has the battery life for that? As soon as you put your phone down and click the screen d...

In Admin Portal > User List > Users with extensions > 'User' > Meetings, there is a section called 'Schedule Meetings for Me, where you can add a user who can create meetings on behalf of that user. For companies that have a users who'...

info@carolinareach.com need to have more than 10 call forwarding to third party number for after hours

RingCentral office should make it clear on the Admin portal what it can and cannot do for subscriptions and recurring reports for Queue Management. It seems like a very simple function that should have been included as part of the reporting analyt...

Would like the ability to provision users without digital license. Many users don't need a digital license until later on after onboarding, and the assignment of phone number/desk phone is a manual process so the user receives a phone number speci...

Make post-call quality survey results available to clients. Account admins can then be alerted any time an MVP user logs a 1-star call quality score for further analysis.

This would eliminate having to reenter all the same recipients again. This would be a time savor and more efficient process in texting out to the same group adding or deleting recipients.