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Tracking offline and online time in RC Status

We used to use Skype for business and it let us know when users were away from there app. We would like to track this in RC but I it does not seem to exist. Please add this feature
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Audit Trail should include changes made to meetings account settings

We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings
Sharon Basinger about 2 years ago in RingCentral Admin Portal 0 Under review

Pre-stage a callback number for meetings

One thing that has been a constant issue with any of the meeting apps is the ability to call into a meeting while on the road. It would be great to be able to pre-register a phone number for a call at the time that the meeting starts. Then rather ...
David Strollo about 2 years ago in RingCentral Meetings & Webinar 0 Under review

RCscheduler/Outlook Add-in should offer HTML format for meeting invites

The old outlook plugin was able to use the HTML format. We would like to like to use this feature added back in for the Outlook Add-in.
Sharon Basinger about 2 years ago in RingCentral Meetings & Webinar 1 Under review

Add Top Producer CRM to integrations list

Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central...
Guest about 2 years ago in RingCentral Integrations 1 Under review

Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.

Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.
Guest about 2 years ago in RingCentral Integrations 0 Under review

Dropdown Phone Options

Allow a dropdown on the Phone icon in the app, to choose with line to call that is tied to the user's profile. Currently, if we wish to dial the Mobile Phone on the account, it takes several additional/complex clicks to get there.
Chris Redmond Ext 1147 about 2 years ago in RingCentral Web/Desktop App 0 Under review

Live Call Reporting

Live call count dashboards for users, maybe on HUB. When employees have call counts they have to meet daily they really need to able to see their own live metrics.
Guest about 2 years ago in RingCentral Analytics 1 Under review

Future Date/Time Performance Subscriptions

Really a disadvantage that RC doesn't have the ability to create subscriptions for future dates/times. Having to manually run a call report numerous times a day to get the daily rollup instead of just being able to let it run is honestly archaic.
Guest about 2 years ago in RingCentral Analytics 1 Planned

Caller ID label

When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction
Guest about 2 years ago in RingCentral Phone 1 Already exists