We used to use Skype for business and it let us know when users were away from there app. We would like to track this in RC but I it does not seem to exist. Please add this feature
One thing that has been a constant issue with any of the meeting apps is the ability to call into a meeting while on the road. It would be great to be able to pre-register a phone number for a call at the time that the meeting starts. Then rather ...
Top Producer is a leading Real Estate CRM that is likely to continue to grow. It would be beneficial for us to have Ring central integrate with our CRM so that we can have records of the calls and texts and information we send through ring central...
Allow the function "Create Call Log" to be disabled on RingCentral For Salesforce.
Some people may need it, however, for customers that have a heavy volume of outbound calls, it is inefficient, if the back button still needs to be pressed, in order to make another outbound call.
Allow a dropdown on the Phone icon in the app, to choose with line to call that is tied to the user's profile. Currently, if we wish to dial the Mobile Phone on the account, it takes several additional/complex clicks to get there.
Live call count dashboards for users, maybe on HUB. When employees have call counts they have to meet daily they really need to able to see their own live metrics.
Really a disadvantage that RC doesn't have the ability to create subscriptions for future dates/times. Having to manually run a call report numerous times a day to get the daily rollup instead of just being able to let it run is honestly archaic.
When any phone call comes through RingCentral, it would be nice to have the phone ringing say "RingCentral" because we use our personal phones as work phones, it would be great to have that distinction