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Bring back @referencing of tasks when posting a message

In classic app we could @ reference tasks, notes etc when posting a message now it seems only people can be referenced
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Customized invitation meeting [Meeting ID] should generate a meeting ID with no spaces

The link being generated from the Rc Meeting invitation has a meeting ID with "spaces" and that caused the invitees not able to join and getting page cannot be found. The link shows like this https://meetings.ringcentral.com/wc/username/144 874 66...
Rolly Villanueva about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Add updated firmware for Cisco Phone 8861

Currenlty, the Cisco 8861 supports only the CP-BEKEM-3PCC (old) side car with the current firmware version that RingCentral provides. In order to support the CP-8800-A-KEM (new) side car, the Cisco 8861 needs firmware load 11.2.3
Guest about 2 years ago in Hardware 0 Under review

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls

limited extension with ATA/OBi that has a dl with an analog paging device. need an option not to get external calls - steve.main@bissell.com
Ryan Resultay about 2 years ago in RingCentral Admin Portal 0 Under review

Trends in Subscription Reports

Images go a long way in analyzing reports when presenting data. Especially when multiple points of data is to be entered into a report.
Andrew Siri about 2 years ago in RingCentral Contact Center 0 Under review

The ability to filter for Toll Free usage in analytics

It would be great to have the ability to filter for toll free usage so that as customers we can monitor our own usage and be aware of which numbers are the most active.
Guest about 2 years ago in RingCentral Analytics 0 Under review

ConnectWise integration

phone integration with CRM
Guest about 2 years ago in RingCentral Integrations 1 Under review

The option to send an automatic SMS text message to inbound callers

any inbound call no matter if answered, gone to voicemail or text, the inbound call should get a automatic text message from your RC number thanking then or whatever message you wish to be sent out to the the inbound caller.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

There is no elegant way to transfer to RC Office extensions through the MAX agent

When transferring to RC Office extensions through the MAX agent, you can't search in the company directory to find an extension, but you must scroll through to find the individual and click call. You can’t just enter the extension number and click...
Justin Mead about 2 years ago in RingCentral Contact Center 1 Future consideration

Overview for each individual user

Overview can show you all of your user call logs for total calls, Inbound calls and outbound calls. But it only shows you for the whole team. I would like to see an overview for each individual user i have for inbound calls, outbound calls and tot...
Guest about 2 years ago in RingCentral Analytics 0 Under review