All ideas

ERPNext is a comprehensive, cloud-focused, open-source ERP system by Frappe. The software is very user-friendly, and accessible to businesses looking for their first ERP system. Integrating these two softwares could create many powerful tools, wit...

Ability to customize location for "Merge call", "Transfer call", "Record call", etc. in RC app to better accommodate work flows

i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.

We would like to be able to change the dates globally on a dashboard without also having to change hours or days of the week for day segmentation analysis.

Currently, our CX1 agents take all call on RC endpoints (RC softphone, or RC provisioned Polycom phones) via CX1 Station ID's. Unfortunately, RC call logs aren't recording these connections at all. Also, we can not get any QOS data on these calls....

When scheduling a video meeting on behalf, its adds the meeting to the user doing the scheduling, which then puts her into a In Meeting status, but she isn't in the actual meeting. Need to have way that when you schedule on behalf, it doesn't add ...

Currently the phone HUD can be popped out to a separate window, but with all of the recent updates to the phone features of the ring app, it would be nice to have the phone section open separately from the messages section. Currently, when attempt...

The customer wants the callers to enter direct extension numbers even if the IVR Menu is set up. Wants to set up a greeting for the callers to hear that they can enter the extension number or additional key press options.

We have in person staff meetings roughly every 2 weeks. I have entered these staff meeting into my Google calendar. I would love to be able to make it so whenever I am in these staff meetings, all messages and calls would be forwarded to my admins...

It would be useful to be able to share the graph of Active Users just based off external calls.