All ideas

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

To make sure only admin or management can change status to take calls, and should not be available to users/non admin to use DND.

With the RC App feature, I thought it would be cool if we could send Video Messages, similar to VoiceMail. This would be great feature to add for the holiday season, or leaving a video message when a person doesn't answer the phone.

It would be useful to have 2 email addresses available under the company contact instead of just one. The purpose of the 2nd email is to allow the user to be reached at an alternate email address, if needed,

Increase SMS character capacity from 1000 to 2000

In the new RingCentral desktop app, when RC identifies a number as a phone number (mostly incorrectly), it's very difficult to actually click-and-drag style highlight that number to copy and paste (I think because of the call, text pop-up that hap...

I would like the call queue greeting to play before being transferred into the queue and not calculate as part of the time being in the queue. Right now, the time they spend listening to the "greeting" calculates in the average speed of answer.

If an external call dials a direct line on your numbers list, it shouldn't have the ability to transfer to any extension on your extensions list. I had an external number dial a direct line that goes straight to voicemail, but they were able to hi...

That way I can see the name of the person calling.

How come the app does not have tester for audio or video??? it has the setting to select but not to test it!!!