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Hide Emails of Users

We assemble freelance writers from all over the world into our RC groups. All of the writers are able to see all of the other writers. It would be great if the email accounts were not visible and someone would have to message them in RC which woul...
Matt Gerchow about 1 year ago in RingCentral Mobile App 2 Under review

Identifying Incoming Call

I handle more than one business on RC. I currently have multiple numbers set up with different greetings for each number (under custom rules), that reflects the business they are calling. These numbers all ring to my cell but when I pick up I have...
Wilbur Yoder about 1 year ago in RingCentral Admin Portal 0 Under review

Allow people to look through contacts or do other non-phone call things while listening to voicemail

This would be useful so if I need to look at another feature, I can do that while listening to a voicemail. Right now, I played the voicemail and it stopped when I moved away from the phone tab
Barbie Osorio DeSoto about 1 year ago in RingCentral Engage Voice 0 Under review

Ability to Add Multiple Row Options or Option to Add a Row for Each Extension

I would like to be able to add rows for Users and IVRs. Some of my IVR options transfer to other IVR menus while some options transfer directly to Users. This functionality would allow me to better assess the efficiency of my IVRs by comparing tra...
Dominic Bashford about 1 year ago in RingCentral Analytics 1 Future consideration

Add ability to hide the "with xxx" part of the call status

Privacy. Nobody else really needs to know who the CEO is on the phone with.
Paul Viellieux about 1 year ago in RingCentral Web/Desktop App 1 Under review

Allowing more than 10 pickup as queue member

When we want to be able to pickup from more than 10 queues we should have the availability for this- it provides better service to our clients to ensure no calls are going missed and we do not have to choose which account is more of a priority
Cynthia Bernier about 1 year ago in RingCentral Admin Portal 0 Under review

Inviting Meeting Attendees

I work on a MAC -- the most updated operating system. When I schedule a meeting -- the integration with the Microsoft Outlook Calendar is such that it is not easily apparent how to invite attendees once the meeting has been scheduled. One has to c...
Janet Haag about 1 year ago in RingCentral Video 0 Under review

We need to have the ability to see the running total of text messages sent/recieved.

Due to the changes with texting and added allotments to accounts, it is imperative that users be able to see a running total of the text messages sent/received in a convenient spot. No user should be required to count text messages or just hope th...
Sarah Christopher about 1 year ago in RingCentral Phone 0 Under review

A "jumper" number for others to be able to use so your Caller ID shows up when they call customers (For employees that don't have Ring Central)

We work with Shaw Communications. When we are calling customers, we are able to call into their VOIP system, go the correct way through the prompts, then a dial tone comes on the phone. At this point we dial the customers phone number and its SHAW...
Chris Bowman about 1 year ago in RingCentral Phone 0 Under review

Prevent Voice mails for unregistered accounts

Like preventing outgoing calls for lines with no e-911 address assigned, shut off voice mails by default until the ext. is registered to an account that can access the voice mail. this would automatically be enabled once registration is completed ...
Ken OConnor about 1 year ago in RingCentral Phone 1 Under review