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Prevent Voice mails for unregistered accounts

Like preventing outgoing calls for lines with no e-911 address assigned, shut off voice mails by default until the ext. is registered to an account that can access the voice mail. this would automatically be enabled once registration is completed ...
Ken OConnor about 1 year ago in RingCentral Phone 1 Under review

Conference Call times and number of participants and their phone number

It would be nice to know how long the conference calls are and who is on the calls
Guest about 1 year ago in RingCentral Analytics 1 Planned

Default / Recalled Meeting Settings

When creating a new meeting in the app, it would be handy to be able to either configure default settings, or to have the settings from the last meeting remembered. At the moment, it defaults to 1 hr duration when I more often than not set mine to...
Drew Rothman about 1 year ago in RingCentral Web/Desktop App 0 Under review

option to cancel voicemail

After leaving a voicemail the only options are to: 1 listen 2 erase and re-record 3 send message 4 mark urgent No option to cancel your message.
John Stevens about 1 year ago in RingCentral Phone 0 Under review

Mandatory Listening to Company Introduction

We would like to enhance our RingCentral account by adding a feature that does not allow incoming callers to bypass the Company Introduction. We have required statements in our Introduction and would like to ensure all callers hear the full introd...
Real Estate Legal Solutions PC about 1 year ago in RingCentral Admin Portal 0 Under review

Easy visibility of calls

When a call rings in RC it pops up in the bottom right corner, an agent answers the call however we cannot see who answered the call on the pop up (rather than looking into the reporting system). With MS Teams when an agent answers a call it will ...
Gary Blease about 1 year ago in RingCentral Phone 0 Under review

Care Stream dental Software integration

We are a dental office using Care Stream Dental Practice Works and would like our software to integrate with RingCentral so we can import cell numbers and appoint date & time without having to type all this information.
Front Desk about 1 year ago in RingCentral Integrations 1 Under review

Avaya Portal Call Queue Management : Need filtering options

In call queue, call handling and members : The lists of users is displayed randomly and there is no filtering option or logic as to how the names are listed. Alphabetically by name would be beneficial.
Stephanie Rensburg about 1 year ago in RingCentral Admin Portal 0 Under review

Disable Users to change the login password

If admin wants to disable the user from changing the login password, there is no option provided to disable\block the user from changing the login password. It will good if that option will be provided. In our company admin will maintain all the p...
ITsupport D2V about 1 year ago in RingCentral Admin Portal 0 Under review

viewing # of times a queue number was used.

As of the moment, the feature you are referring to is not yet available for report for viewing # of times a queue number was used. Actually, this is a great idea to submit a Feature Request to our Product Enhancement Team to make a consideration a...
Leanne Carter about 1 year ago in RingCentral Analytics 0 Under review