All ideas

Our tech support group would like a single widget dashboard service level report for multiple call groups. Presently to see the service level for 4 groups, it requires 4 widgets.

Developers please try to solve the problem as it is not possible to answer multiple phone calls in the new Ring central app, however it is possible to do so in the old phone app, For example if we log into the old phone app the one with the phone ...

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.

When recording calls, the warning message that tells the caller the call is being recorded is currently only in English. A user group would like to be able to have the recording in Spanish and/or Spanish & English combo announcement. Would als...

this will ensure that employees are not hit with unexpected data or minutes overrages if the wifi happens to go out and it is not noticed right away

Integration for Connectwise Manage for click to dial via Avaya Cloud Office

When testing our app, sometimes we'll use a redirect URI that appends a canary branch. For example, if we have the redirect URI https://ourservice we may have a test branch URI of https://ourservice/branch/bugfix-1 or https://ourservice/branch/bug...

We'd like to make number private so that no reporting, recording or analytics can be generated considering that calls are highly sensitive.

If a user is at their desk they may not want the mobile app ringing as well.

I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.