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GENERATE A TASK WITHIN RINGCENTRAL ORIGINATING FROM AN EMAIL (OR REALLY ANYTHING)

IT WOULD JUST BE SUPER HELPFUL FOR OUR COMPANY IF FOR INSTANCE, WE HAVE A CUSTOMER EMAIL ASKING FOR A KEY QUOTE (AND WE WORK OUT OF 14 DIFFERENT PORTALS BECAUSE THE REPO INDUSTRY IS ASSININE - OF COURSE NONE OF THESE HAVE NIFTY INTEGRATIONS - BUT ...
Emily McClain 6 months ago in Developer Platform and APIs 0 Under review

Simultaneous call to both user and call queue

Would like to have option to set a simultaneous ring on the call queue group and specific user extension with same members
Test One 6 months ago in RingCentral Admin Portal 0 Under review

Dial-in option for Webinar Attendees

Customer would like to have an option for the attendees to do a dial-in for their Webinar.
Claire Tijamo 6 months ago in RingCentral Webinar 0 Under review

Analytics portal access only for a small subset of numbers.

"Quick question. Is there any way to give someone Analytics portal access but only let them see a small subset of numbers?" - Our customer is asking if there any way to give someone Analytics portal access but only let them see a small subset of n...
my call queue 6 months ago in RingCentral Admin Portal 0 Under review

Create a Virtual Agent Voice Bot for RingCentral

Everyone has a Chat bot, but not too many companies have a Voice Response Virtual Agent. I have been solicited by TalkDesk and they provide a Virtual Voice Bot with their basic package. RingCentral needs this kind of functionality.
Rick Versace 6 months ago in RingCentral Engage Voice 0 Under review

Shared line group report

I need to view how many lines are getting used at once in our Shared line groups.
Harold Bilich 6 months ago in RingCentral Admin Portal 0 Under review

Incoming Caller ID To Show The Extension Called Instead Of The Customer's Number

We have multiple store locations and sometimes our reps have to have our different extensions forwarded to their cell phones to handle calls for multiple stores. They get confused of which location was called because all of the incoming calls only...
Freedom Fun 6 months ago in RingCentral Phone 0 Under review

On a Ring Central Line with a physical phone assigned to it we would like to have a field in the Admin Portal that limits the number of incoming calls to that line with so that a second call that comes in will go to voice mail. Right now we are bound by the feature of 10 incoming calls before going to voice mail.

One of our lines is used at a business that receives a lot of phone calls and the staff that man the phone sometimes are not used to taking multiple calls at one time. Ultimately the 2nd call should go to voice mail and not ring the physical phone...
Timothy Jablonski 6 months ago in RingCentral Admin Portal 0 Under review

The ability to delete inactive texts/contacts from 6+ months

So I have a BUNCH of texts from people who I haven't texted in 6+ months that are clogging up my RC Phone app. It runs so slowly and it's because I have an astronomical amount of text messages from the past in the app. I want to be able to delete ...
Rod Allred 6 months ago in RingCentral Phone 0 Under review

Unmerge Merged Call in RingCentral App

Unmerge Merged Call in RingCentral App
Mark Simons 6 months ago in RingCentral Web/Desktop App 0 Under review