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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

Showing 7576 of 7576

send SMS from an online form

I want to setup an online form and then send a SMS to the users that register in that form.
Alexis Fedor over 1 year ago in RingCentral Admin Portal 1 Under review

Time in Status Tracker

I would like to have the ability to see how long someone has been in by clicking on their profile. It would also be great if this was a report in Administrative Settings.I.e., someone goes to a 1-hour lunch and I need to call them. I can see they'...
Austin Hamann over 1 year ago in RingCentral Phone 0 Under review

Need phone report to identify HOURLY inbound/outbound to determine for the team peak call times.

No description provided
Guest over 1 year ago in RingCentral Analytics 0 Under review

Voicemail Envelope information

Add an option to press a button (ex: 7) in the mailbox that plays the date/time/callerID and CallerID name of the voicemail in the mailbox. Otherwise there is no way to know by listening to a voicemail what the caller ID is. Also, there is no way ...
Richard Valenta over 1 year ago in RingCentral Phone 2 Under review

Line of Business Analytics - Monthly Call flows stats

Line of Business Analytics - Monthly Call Flow stats Would love to be able to have the option download this chart in a .pdf format so the chart can be presented.
Rick Salas over 1 year ago in RingCentral Analytics 1 Already exists

Tip Bot

Hello guys, I would like to see a Tip Bot inside of the MVP, Rainbow Office and similar Ring Central solutions, that allows the users to send and receive cryptocurrency tips and incentives through the app. So they can develop their own community t...
Alex espinoza over 2 years ago in RingCentral Integrations 3 Under review

Changes made utilizing templates do not get saved in the audit log.

Unable to see change within the audit log and/ or comments section after uploading changes to template.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Improve the Presence Extension Selection Screen

Currently when trying to configure presence on a phone, you have to click on each button, search for the extension and then assign it. This is a time consuming task if you have multiple extensions to add. I would like to be able to add multiple ex...
Nick Rowland Corp over 3 years ago in RingCentral Phone 0 Under review

broadcast a pre-recorded message

This would be useful for active alerts - tornadoes, shooters, other emergencies. It would benefit everybody in the work areas that may not have access to media, but do have access to overhead paging / phone systems. HR or someone dials an extensio...
Craig Bowie - 9292 10 months ago in RingCentral Phone 1 Under review

Alert when too many calls are in queue

Hello, Is it possible to create in Live Report a feature in which an alert would be sent to admins when too many customers are in queue ? Thanks ! Best regards,
Francine Boite 10 months ago in RingCentral Admin Portal 0 Under review