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Overview for each individual user

Overview can show you all of your user call logs for total calls, Inbound calls and outbound calls. But it only shows you for the whole team. I would like to see an overview for each individual user i have for inbound calls, outbound calls and tot...
Guest about 2 years ago in RingCentral Analytics 0 Under review

Show address in contact profile & maybe be able to edit what information is showing

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...
Tessa Mabrey about 2 years ago in RingCentral Web/Desktop App 0 Under review

Group texting capability

I will likely need to find another service that works for 3 way text messaging as that is a very important feature I need.
Guest about 2 years ago in RingCentral Mobile App 1 Already exists

Should not have to login every time I use the RC plugin in Outlook

I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review

Add the ability to Modify the messages Ring Central sends for Voicemails

We would like to be able to modify the text that is inside the email that Ring Central sends when a voicemail is received by a user or queue in our system. We have systems in place to add these emails to our CRM, but with all of the extraneous tex...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Senta CRM

Connect Senta CRM to be able to call from a website and flash up on screen who is calling
Guest about 2 years ago in RingCentral Integrations 1 Under review

Alert users when being monitored

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.
Guest about 2 years ago in RingCentral Phone 0 Under review

Concurrent RCV Meetings - display warning to host/attendee if they are already in another RCV meeting

I love the ability to join multiple RCV meetings, it has some useful use-cases which are now catered for....however, I have on occasion joined a meeting without realising I was still in another meeting which led to some embarrassment. Would be goo...
Ty Stephens about 2 years ago in RingCentral Video 0 Under review

Add Cisco ATA191-MPP to supported devices

All yours supported devices Cisco PAP2T, SPA 2102 or SPA 122 ATA already end-of sale and end of support. I am unable to provision a new device Cisco ATA191-MPP. RingCentral support unable to help with this. https://www.cisco.com/c/en/us/obsolete/u...
Igor Brunstein about 2 years ago in Hardware 0 Under review

Team search in iOS and iPadOS

because, the Mac app (currently running on MacOS Monterey Dev Beta 3) crashes whenever I filter search result to team
Guest about 2 years ago in RingCentral Mobile App 1 Under review