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Outbound Calling Blocked Numbers Notification

RingCentral periodically blocks US numbers due to suspected Fraud. It would help if we received an advance notice of this as well as what numbers are going to be blocked. There are instances where the numbers that end up being blocked are actually...
Guest almost 2 years ago in RingCentral Phone 0 Under review

need to have a backup to retrieve people that register for a webinar

if the webinar schedule was adjusted, please do not delete the people that register or at least have a ack up to retrieve the list of the people who registered instead of resending another invite
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Make "Post Message Via Email" dialogue accessible at top level team sub-menu

Said simply - make it work the way it did in RingCentral (GLIP) Classic. On the left side nav for teams, there are the three dots for a sub menu for teams. Currently the options are: Mark as unread Open team profile Notification preferences Move c...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add date/time stamp on incoming fax.

Many companies have compliance requirements to have the date/time stamped on every page of a fax when it was received.
Steve Christy almost 2 years ago in RingCentral Phone 1 Already exists

Allow admins to deauthorize app/browser logins

Currently, there is no possible way to logout a user from any or all devices other that changing their password. This is problematic.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Reporting | Refused Calls

Separate refused calls to direct line versus refused calls coming from a queue/IVR pipeline on the report Any API integration calls should have a separate description to filter call queues versus calls coming from an integration Include refused ca...
Guest almost 2 years ago in RingCentral Analytics 0 Under review

Ribbon Option in Outlook for RC Scheduler Outlook Add-In

With the RC Outlook Plug-in for Windows and Mac, the plug-in had a ribbon displayed on Outlook. Since this feature does not exist with the RC Scheduler Outlook add-in, RingCentral should make the RC Scheduler be displayed as a ribbon instead of ha...
Hannah Tieu almost 2 years ago in RingCentral Integrations 0 Under review

Ability to 'watch' / 'follow' a message conversation

It would be handy to be able to watch or follow a conversation so that if someone replies to a message that you are interested in, you can be alerted. Use case: Colleague A writes a question into a team space. You also need to know the answer to t...
Ty Stephens almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add a distinction for personal/work calls via RC App

I work from home and use my cell phone/RC app for the majority of my calls. Aside from seeing my office number, there is not a distinction of personal/work calls. I like seeing the persons number so I can search the account as I am receiving the p...
Guest almost 2 years ago in RingCentral Mobile App 2 Under review

Allow adding to contacts from browser call tab

When using from a web browser to make a call. The absolutely ideal time to add the personal being called or calling to contacts etc is while on a call. Please an ability to add to contacts from the phone dial page. All after a call fi...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review