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Require PIN for recordings outside of Admin Portal

Only those with access to the Admin Portal should be able to freely access call recordings. If this option remains on the app, a PIN should be required to listen and download recordings.
Elite Towing 6 months ago in RingCentral Mobile App 0 Under review

Enabled multiple call queues to be managed on the apps

Enabled multiple call queues to be managed on the apps
Rinny Dela Cruz 6 months ago in RingCentral Web/Desktop App 0 Under review

park location music configured to match hold music

We are able to log in to the admin portal and edit/customize our hold music anytime, but I cannot access the ability to edit/customize our park music. I would like them to be configured to be identical so it feels more uniform to our clients.
Carrie Keil 6 months ago in RingCentral Admin Portal 0 Under review

need ability to add default note to all fax covers

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy
Information Technology 6 months ago in RingCentral Phone 0 Under review

List of users who access of ringcentral in mobile phone.

It is useful in the sense when a user is accessing his/her account in desktop/laptop, an IT person or Manager is aware about that. but in some cases users take access in mobile and use it for any unknown purpose.A user can take access by resetting...
Rajveer Damami 6 months ago in RingCentral Admin Portal 0 Under review

Send contact cards to android and iphone

You know how everyone business getting hit with spam likely? One way to avoid this is to get your prospect to add your contact to their phone. You can do this via SMS by sending a contact card. You can send them to android but not to iphone. We ne...
Lee LeBaigue 6 months ago in RingCentral Phone 0 Under review

RingGroups

RingGroups can be highly disruptive to call flows if not managed. It would be highly advantageous to be able to enable or disable this feature from the Admin portal as the Super Admin. Allowing any user to enable forwarding or to manipulate their ...
Ken L 6 months ago in RingCentral Admin Portal 0 Under review

Enable App to return missed calls from number called

Hello, I have seven different numbers that call me. When returning a missed call from the app, it defaults to whatever I last used instead of the number called. In this case, I have to go to the dialpad, select the number called and then go to rec...
Dee Dickerson 6 months ago in RingCentral Mobile App 0 Under review

Tagging White listed numbers

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...
Mike Dickson 6 months ago in RingCentral Phone 0 Under review

Evaluate Logitech H540 as an approved headset for Engage

Hello, Please evaluate (and hopefully approve) the Logitech H540 headset as an approved headset for Engage. This is a cost effective headset selection for high turnover agent populations. Thank you!
Selena Lewis 6 months ago in RingCentral Engage Voice 0 Under review