All ideas

We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

I would like to be able to pull a report of my park keys. I would like to know how long a call is on hold/park and who parked the call.

We would like the ability to turn off text notifications on the mobile app after hours and on weekends.

This would help employees reference last communications with different relationship stakeholders for better communication transparency and less repetition. Same concept as a CRM - but focusing on the communications and logging to a Google Sheet. T...

We're growing and need more than 10,000 contacts

ADD fax preview before sending the fax and cover page.

Add the ability to hyperlink to an external file or to a file stored on a network share. We have the need to link to files stored on our NAS but do not want to upload them up into the RingCentral App. If I cut and paste a link to the file location...

We have created a queue, that has 14 - 16 800#'s tied to. ( A rule was created, directing these numbers to a queue) We would like to pull reports per phone number, then per member, then pull how many calls this member answered from the particular ...

It would be helpful to be able to have RingCentral Video Templates or Profiles that users can select when scheduling meetings. Profiles could include fields being made mandatory. If RC administrators were unable to create/edit/enforce settings, th...

Useful for owners of a company to see/monitor texts for multiple extensions. Used to be able to log into two different extensions using RC app and app with the phone until the phone app was deleted. Not every business owner carries laptop with them.