Customer Ideas Portal

McLeod is widely leverage in the transportation industry.

Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.

We would LOVE to see RingCentral add a "test room" feature so that external guests of our meetings can test their permissions before hand in a test environment. Zoom currently has this feature (https://zoom.us/test).

Recently, somehow our International Dialing feature was turned off, but we were unable to see when that happened or who made that change through the Audit Trail. Support told me that the "Billing" settings are not logged in the Audit Trail, but I ...

For the EU platform we will need a portal where we can pull any data (call logs, recordings, txt etc) for a caller when a SAR request is received. We need to comply to this as per EU regulations. We also need to have the option for "right to be fo...

The naming convention between RingCentral app recordings, Archiver, and the files I receive cannot be matched. This will be the fundamental reason we leave RingCentral because recordings are mandatory in our business

The way PC was designed a null value is provided for calls that get handled by the PC. While this seems ok our agents do work before the call is accepted and we need to give them credit for all the attempts that occur

While using PC in InContact we have had instances where the RingCentral App drops the connection (Red X in the Connection) drop the PC does not know the agent is not online or does not have a connection and keeps feeding calls to the agent. The ca...

I have users that report that when they are already in a meeting or call, the RC app will still pop up a reminder that they need to join the meeting - which they are already in. RC should already know they are in a meeting.

Change the message notification to the same orange color as phone. The gray notification blends in and messages are missed at times.