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Increase permitted email accounts to send fax to 50 accounts for fax via email.

To have more email accounts permitted to send fax via email.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

More than 10 people for Call Queue Simultaneous

My phones need to ring to every sales person. Please add an option to ring to everyone, not just 10 people. Then allow the admin to select what phone will not ring.
Guest about 2 years ago in RingCentral Phone 1 Already exists

Define our set SLA definitions on reports

Out clients require the Service level definitions on the phone reports. Right now we have to pull to Excel and manually add to every report we pull for them. We need the SL Definitions to auto pull the configured data to Excel AND the Pdf version....
Guest about 2 years ago in RingCentral Analytics 0 Under review

Generic Key Presses

My company would like an option to change the "#" key to where it reads out a personalized directory. Right now, the "#" and "*" key only have 3 generic menu options.
Guest about 2 years ago in RingCentral Admin Portal 1 Under review

Robocalls Identification on Call logs and Missed Calls notification

Customer can already get a notification on the phones that the incoming call is suspected of being a robocall. If they don't pick up and received a missed call notification email, it would help if it also show it as a robo call. or if the customer...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

There should be a way to filter out a complete call in the detailed call logs.

While downloading the details ed call logs, we do get the proper distribution of the call life cycle but it is nearly impossible to filter out a specific call based on the call status with all of it's following results as well. It would be very he...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

The call recording should get start as soon as the call hits the Ringcentral portal, say company site.

.In this way, we would be able to analyse the caller's experience in missed calls more relatively and will help solving the issues related to minimize the missed calls.
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Call Log differentiate between READ and UNREAD calls

When there are a lot of phone calls, and for quality and training purposes you are monitoring the calls, and it is very hard to keep track of which phone call you already monitor, and where you up to. SOLUTION will be to differentiate between read...
Israel Lundner about 2 years ago in RingCentral Admin Portal 1 Under review

samsara trucking dispatching gps

we have a tow company and use samsara to keep track as to where are drivers are located and gives us updates about the trucks performance
Guest about 2 years ago in RingCentral Integrations 0 Will not implement

Fax Outbound Caller ID number

the outbound fax number in transmission results should show the DID of the user NOT the main number to avoid confusion on the side of the sender
Steve Main about 2 years ago in RingCentral Web/Desktop App 5 Under review