All ideas

The template for the ring central e-mail invitation can not be edited, except one produced. Allow the edit to customize the e-mail to your company and wording. A no brainer if you are trying to customize the service!

We noticed the Voice to Text feature will always send voicemail transcripts regardless of the setting of "Include attachment with email" in voicemail notifications. We suggest not including any of the voicemail content if a user selects notificati...

All of our agents use their cell phone as a virtual extension. When call call is transferred to them from RC, sometimes they need to transfer the call to another user/extension. It would be awesome if they could do that without using the RC app.

We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

I would like to be able to pull a report of my park keys. I would like to know how long a call is on hold/park and who parked the call.

We would like the ability to turn off text notifications on the mobile app after hours and on weekends.

This would help employees reference last communications with different relationship stakeholders for better communication transparency and less repetition. Same concept as a CRM - but focusing on the communications and logging to a Google Sheet. T...

We're growing and need more than 10,000 contacts

ADD fax preview before sending the fax and cover page.

Add the ability to hyperlink to an external file or to a file stored on a network share. We have the need to link to files stored on our NAS but do not want to upload them up into the RingCentral App. If I cut and paste a link to the file location...