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I would like to see the Time Zone for the out-bound call I am making.

I would like to see the Time Zone for the out-bound call I am making. The person is not in my contacts. Please consider implementing a Time Zone feature that includes the Time Zone (with Time) popping up on the dialer, for the prefix or area code ...
Guest about 2 years ago in RingCentral Phone 0 Under review

Bring Back Ability to Enter Special Characters in From Field of Email Templates

After moving from the https://portal.virtualacd.biz/legacyagent/#/login URL to the new https://engage.ringcentral.com URL, our agents can no longer send email templates that have special characters in the from field (the send email button is graye...
Kurt Carlson about 2 years ago in RingCentral Engage Voice 0 Planned

Add Contact Profile Photo in the Windows App and Android App

I would like to have the ability to add a profile photo for my contacts in the Windows app and in the Android app.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Add Fingers Crossed Emoji

It's a far more appropriate emoji than :pray: which has religious origins. I am not a Christian but I do still need to express "I hope so".
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Feature to rename participants in RCV

Feature to rename participants in RCV
Guest about 2 years ago in RingCentral Video 13 Future consideration

Option to encrypt call recording on delivery

Due to PCI compliance, many vendors request the call recordings be encrypted. Would like to have an option to encrypt and add a key like pgp so call recordings can be encrypted before delivery to SFTP site.
Guest about 2 years ago in RingCentral Engage Voice 1 Future consideration

Announcement of Time Left in Meetings - within 5 to 3 mins

It would be helpful to have a courtesy time announcement that is automatically played for all participants so we do not have to step over someone talking/presenting. I would like to have options when setting this for each meeting (fixed time, base...
Guest about 2 years ago in RingCentral Video 0 Under review

Expand Call Log Search to 1 year

I use different numbers for inbound call tracking (number of leads received on that specific number). I need to be able to search calls to a specific number (even if its virtual/digital number on our account) going back one entire year.
Guest about 2 years ago in RingCentral Analytics 0 Under review

Ability to turn off "What's New" Promotions

My company has been using RingCentral for many years. Every time I use the app, I get interrupted in the process of performing a task by a "click here to..." notification. Not only am I fully aware of the features of RC, it is becoming burdensome ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

TXT Messaging on Auto Attendant Prompt

It would be great if an automated text message could be sent out when the caller presses a number or an extension. For example, to get a link to our address texted to you, please press 1. To get a link to our online scheduler, press 2. Once the us...
Guest about 2 years ago in RingCentral Phone 0 Under review