Customer Ideas Portal

When will an Outlook plug in for Mac be available for the Ring Central Meetings? If there is one, I don't see it.

I work with RingCentral App regularly. We often create groups that include many members of my domain and/or other domains. The issue is... the Team Admin must be from the creating organization. Is it possible for the creator of the Team to add Gue...

I use RingCentral Video religiously. However, sometimes I am added to MS Teams/Webex/Zoom or other calls. The meeting shows up in my calendar under my RC App Meetings tab. The issue is that I need to copy the meeting information or make it pop int...

Practice Management Software for law firms for Office at Hand

Currently there is no way to make direct calls to external numbers in the RingCentral Microsoft Teams Plugin. This functionality would be helpful to make a direct call instead of only conference calls.

connect to external number directly from the site settings after hours... answering services

Queue managers are the only ones that need access to queue voicemail via the app/browser

Allow ring groups/users forwarding phones for a period of time to go to another user's desktop/mobile apps. This limitation doesn't make sense. If one user is going on vacation and needs to forward their phones, they can only forward to another us...

Allow a site manager to have limited control over a site's IVR (without giving them admin privileges over the entire account) Specifically close the site for the day or implement an inclement weather announcement in-lieu of the main menu.

We have multiple companies under our umbrella. We have multiple IVRs, but we need the ability to change business hours for each. Currently, we cannot.