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Add external contacts to desk phones using Desktop App HUD

Using the HUD in the Desktop App, you can add your internal RingCentral contacts to your desk phones. It would be a huge quality of life upgrade to have the ability to add any of your contacts, whether RingCentral, or for example, synced from Outl...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral app doesn't display company name on inbound call

I have "personal" contacts in the RingCentral app (not synced from Google etc). These are often just added from the call history, then I add a company name. If one of these contacts calls, the company name doesn't show on the inbound call popup (o...
Chris Rosa about 2 years ago in RingCentral Web/Desktop App 1 Under review

Ability to remove Company Contact

In the old RC app, we were able to remove company contacts ourselves. Now we have to ask Support to do it, which may take 5-7 days, and in the meantime the contact being removed can still see our interactions!
Guest about 2 years ago in RingCentral Web/Desktop App 2 Under review

Hide Non - Video Participants

Currently the Ring Central platform shows cell phone number as two separate users. In other planforms there is a way to "Hide Non-Video Participants". I suggest that Ring Central add a way to hide the cell phone numbers of those who enter a video ...
Guest about 2 years ago in RingCentral Video 1 Planned

Make a Lite version of RingCentral IOS app (for devices lower than ios 12)

Please make a RingCentral ios app that is compatible to phones prior to IOS 12 because not everyone has Ios 12 on their Iphone or Ipad. It would be useful to make a Lite version that supports devices from IOS 8. Only minimal features needed. The f...
Harry Mitchell about 2 years ago in RingCentral Mobile App 0 Under review

change the name of the videos you record

I like to record my meetings with desktop sharing as a resource for something done. It would be nice to be able to change the name of the video as it will have my name meeting by default and If i forget to change the name of the meeting. This woul...
Guest about 2 years ago in RingCentral Video 0 Under review

Incoming Fax Settings

I would like to be able to have the administrator change the settings for the incoming faxes. We currently have one main fax line, but currently the fax line has to be connected to a user, and the settings are only available in the user's desktop ...
Guest about 2 years ago in RingCentral Admin Portal 0 Under review

Make Ring Central Engage Digital Chat Box Available to Customers

I would like to add a chat box like Ring Central Engage Digital to my website and have intergrate with my ring central app.
Guest about 2 years ago in RingCentral Mobile App 1 Already exists

Allow Users to Choose Break out Room that they want to attend

Allow Users to Choose Break out Room that they want to attend.
Guest about 2 years ago in RingCentral Video 0 Under review

Increase amount for simultaneous forwarding

We need to increase maximum amount of simultaneous forwarding. As of right now, we are limited on how many can be on the list at once and it forces us to input each name and number daily.
Guest about 2 years ago in RingCentral Admin Portal 2 Under review