Customer Ideas Portal

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...

When I call many different companies customer service phone number, they say you are number 9 in line, so hold on, or you can let us call you back and you would not loose your place in line. And this I find so helpful as a very nice feature with s...

Currently, the RingCentral Meetings app, only shows upcoming meetings that are scheduled by the host. It doesn't show other meetings scheduled by other users. Instead, there should be an option where the RCM app shows the user's own scheduled meet...

Our Caller ID shows up as different for each phone in our office

Allow users to enable a colorblind feature that makes presence indicators change to shapes (X, checkmark, -) for "Do not disturb", "Available", and "In a a call". A significant portion of the population cannot distinguish between the green and red...

Ideas: One Glip app with both the individual intraoffice extention and the shared extension. My concern is that using the same Glip app for both the shared ext and individual ext would be ineffecting and very inconvenient). Secretaries are require...

When putting in a number under the Call Me option when joining audio in a RCM, there was a way for the system to say "Please press 1 to join the meeting" before joining the audio in the meeting

Currently, if one user on the account is in a remote meeting, another cannot have their own separate meeting going at the same time. This makes it difficult for our staff to schedule remote meetings with clients as we have to work around each othe...

Any idea if you will be looking to integrate with Hubspot in the future? https://www.hubspot.com/

Currently in a call queue, when one of the user is on a call and an incoming call comes in, the user currently taking the call won't be notified about the call. Only the other free users are. As a result, there should be an option in the call queu...