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Voice recording

It would be great if we could create a new voice recording and have it go live at a different date and time.
Emily Behr Ext 110 10 months ago in RingCentral Admin Portal 0 Under review

Separate windows for screen shares and participant camera feeds

While in a RingCentral meeting, our users would like to have shared screens and participant camera feeds in separate windows, so that the screen share can be maximized to full screen on one monitor and the participant camera feeds can be dragged o...
Alif Mohammed 10 months ago in RingCentral Web/Desktop App 0 Under review

Disable outbound sms

Please allow me to register for TCR and then disable outbound sms. We want to be able to receive verification codes but don't want to have to keep up with all of these rules and make sure all employees are up to date. I need to be able to prevent ...
James Crist 10 months ago in RingCentral Admin Portal 1 Under review

Setup Multiple Voicemail Recipients

Setup Multiple Voicemail Recipients for Queue for the users to check the messages in RC App (desktop and mobile
Mark Simons 10 months ago in RingCentral Web/Desktop App 0 Under review

download tasks

I work at customer service in an accounting firm, we use tasks to create new client tickets. Is there a way to download the tickets in excel format for record purpose?
Kim Yeung Ling P.C 10 months ago in RingCentral Admin Portal 0 Under review

Droppng a call into VM

There is no way to transfer a call directly into someone's voicemail. Sometimes callers will request to leave a message for someone but in order to put them into the voicemail the phone has to ring out to be connected to the voicemail. There needs...
Sheena McCaulsky 10 months ago in RingCentral Phone 1 Under review

Manual Override by Human for port out required.. Complaint filed with FCC today

Been trying for 6 weeks to port number out. I enter info from portal/my bill/account. My zip codes have not changed, but transfer fails with "invalid zip code". Repeated same steps 20X. Many hours wasted talking to RingCentral and Fi. It's a way t...
SysAscend .com 10 months ago in RingCentral Phone 0 Under review

User VM Zero Dial

Any customers reaching out to a particular user will have the option to leave a VM or press 0 during greeting to be rerouted to either another extension or another call queue.
Tim Cunningham over 1 year ago in RingCentral Phone 0 Under review

Adjust schedules on weekly view to remove employee shifts

When working in the Schedule Manager with a Week view of employee schedules, it does not let me click on a single employee scheduled day to remove or edit it - in order to do so I have to go to the Day view.
Nishant Pyasi over 1 year ago in RingCentral Contact Center 1 Future consideration

Notification on deleting more than 50 voice mail messages

When viewing all voice mail messages you have the ability to select the checkbox in the header to select all voice mail messages. If you have more than 50 voice mail messages and you select them all and click delete, nothing happens and there is n...
David Bacchiocchi 10 months ago in RingCentral Web/Desktop App 0 Under review