All ideas

It would be beneficial for us to be able to play a marketing message to our customers that would interrupt the hold music in a similar way that a message can interrupt the music while a person is waiting in a call queue

Currently, every time someone logs into a hot desk phone, the phone is set to only ring 4 times or 20 seconds. Our call queues are set to ring much longer than that, but the phone doesn't continue to ring after that. It would be nice to have the a...

A way to track the voicemails that are shared through the email feature you have

I have a customer with Wyse station fort employees and MS SERVER 2012. It would be usefull if you support this, whatever if it is with RC phone or app.ringcentral.Com or Chrome web extension

I am a member of the Helpdesk call queue. When our users call using their work cell phone, we only see "wireless caller". Since we know the work cell phone number, I would like to load all those contacts for the Helpdesk call queue extension so it...

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.

EMR integration would help ease operations for providers by having a fast and easy way to send faxes and have better records keeping of communications

Sometimes our clients need translator services. We would like the ability to transfer our client and their translator (who's on a different line) to an extension. Currently, if we attempt this it disconnects both lines.

I notice when chatting with someone, I can't navigate to another area without leaving the chat. can you make it that the chat window can be docked to a corner of the Ringcentral Webapp or Desktop app. Kinda like google does their chat. Thanks.

RingCentral Meetings, powered by Zoom recording option is a system wide setting. When enabled, all “Hosts” can record a RingCentral Meeting. Allow from a system administrator level the ability to enable/disable RingCentral Meetings recording featu...