All ideas

Currently, there's no ability to export RC Video participant data to .csv. It is very helpful when large meetings are conducted to know who joined, when they joined, and when they left the meeting. Today, the only way I could share this informatio...

I have a room where we have a projector and two screens. With Zoom, you can script those devices to turn on and turn off via the Zoom Rooms Native Room Controls. It would be awesome if there was a similar capability in Ring Central Rooms.

Allow for the ability to assign a default user template upon creation of a user.

Hello, I would like to suggest adding more key presses. The system max is 10 users, this change would be useful for companies who setup sites for their locations.

Start Time: 3/29/2022 17:54 Why can't all time columns show the timezone or be the same across all platforms. Seriously this is a joke. It is UTC is it MT is it ET.....

If you can't tell me why CLASS 16 is happening I sure ought to be able to retry the error multiple times. There are probably other classifications not in Retry config so why not get them all in there with this submission.

Clients would more likely wait when they know they are in line and how long it may take. Rather than dropped calls.

I would like to be able to assign a user template to a user using the API. This would save manual time needed after a user has been created with the API

Hi, Could there be a way to disable DTMF codes? We have to test a fire alarm which includes pressing * when entering a code which then activates the DTMF shortcut rather than what we need the * function for.

This is very confusing to the users and we get multiple tickets created when this email is sent. There is no reason to send this email since nothing was done to trigger it.