All ideas

Currently the system does not notify a caller that a call is being recorded when the call is transferred via a warm handoff from a line that does not use recording to a line that has call recording acivated even though the call is recorded after t...

We work with the city and help to rep to know to get important calls from Dallas PD for emergency response.

Please let me adjust peoples nicknames also, I would love to be able to adjust specific peoples volume when in group call or video.

It would be extremely useful to have a report in CC where we can export a list of active users, being able to choose a date range.

This would be a fantastic tool for us Admins to use to find accounts that have existed within a given date range or finding an exact account.

We have a blind member that can call our auto attendent with alexia, but cant see the numbers to be redirected to the contact center. Can we enable voice recognition of key prompts for users in the system?. thank you

It would be useful to automatically add a new contact into a ring central account via Zapier rather than having to manually add that contact.

Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list.

Not sure if this exists now, but it would be extremely useful if we were able to program buttons (Line Keys) on the physical phones to be able to transfer calls to groups/queues.