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Let people join/start meetings even if the host is "busy"

It's really annoying when our team is trying to do our daily meeting, but no one can join because the host is "in another meeting". What's the point of that? Just makes life harder for no reason and makes us not want to use RingCentral.
Guest over 2 years ago in RingCentral Meetings & Webinar 1 Already exists

Member access to call queue messages and do not delete if you don't save message

Call queues are almost useless if members can't access the messages. We may have 100 messages over a weekend, Either I have to give a receptionist Admin permissions so he/she can access the voice mails or they have to sit on the phone for an hour ...
Garyn Charlet over 2 years ago in RingCentral Web/Desktop App 1 Under review

How many phone calls go to voice mail

making sure our phones are being picked up and not just going to voicemail
Guest 11 months ago in RingCentral Analytics 0 Under review

Heads Up Display Needs to Show Status

In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.
Brent Noel 11 months ago in RingCentral Web/Desktop App 0 Under review

Use *82 to unblock private caller ID when placing outbound call via desk phone

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.
Yolanda Osoria 11 months ago in RingCentral Phone 0 Under review

HUD on Desk Phone

It would be nice to see who other users on our phone system are talking to on the desk phone.
Afshin Asher over 2 years ago in RingCentral Phone 0 Under review

Allow Integration with Keap/Infusionsoft

We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!
Guest over 2 years ago in RingCentral Integrations 1 Under review

Rename the 'To voicemail' button when there's an incoming call when voicemail is disabled.

At the moment, when voicemail has been disabled from permissions, the 'To voicemail' is still an option when voicemail has been disabled. When pressed, it plays an announcement and disconnects as it should. The 'To voicemail' button can be quite m...
Calvin Lee almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add a feature to flag or blacklist a text message containing spam or Phishing scam

I received these texts that contain phishing scam: From: (833) 705-1026 Received: Saturday, March 06, 2021 at 12:59 PM Message: Alert! - NyDMV # Please, update your current mailing and contact information to meet REALID requirements. Update Now at...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Show first page of received fax in body of email

Hi folks! Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either. I had this opti...
Ace Medical 11 months ago in RingCentral Web/Desktop App 0 Under review