Customer Ideas Portal

It's really annoying when our team is trying to do our daily meeting, but no one can join because the host is "in another meeting". What's the point of that? Just makes life harder for no reason and makes us not want to use RingCentral.

Call queues are almost useless if members can't access the messages. We may have 100 messages over a weekend, Either I have to give a receptionist Admin permissions so he/she can access the voice mails or they have to sit on the phone for an hour ...

making sure our phones are being picked up and not just going to voicemail

In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.

It would be nice to see who other users on our phone system are talking to on the desk phone.

We would love to see a way for our RingCentral call/sms activity to be integrated with Infusionsoft. Specifically, if we can have the call logs be appended to infusionsoft contact notes, that'll be awesome!

At the moment, when voicemail has been disabled from permissions, the 'To voicemail' is still an option when voicemail has been disabled. When pressed, it plays an announcement and disconnects as it should. The 'To voicemail' button can be quite m...

I received these texts that contain phishing scam: From: (833) 705-1026 Received: Saturday, March 06, 2021 at 12:59 PM Message: Alert! - NyDMV # Please, update your current mailing and contact information to meet REALID requirements. Update Now at...

Hi folks! Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either. I had this opti...